by Lindsay Bicknell, Utah Business Magazine
CEO | Utah Navajo Health System, Inc.
My parents have had the largest influence on my life. My father was a military pilot. He understood the value of hard work. My mother was a nurse. She was passionate about patient care and quality. Together they were excellent examples of how to improve a workplace.
Most every organization would improve if it had better standardization, quality and transparency. Healthcare especially needs to become more transparent and understandable for its customers. Most patients do not understand the procedures that they are getting, the cost of the procedures, and how to determine the quality of service. Some progress has happened recently in healthcare, but much more work needs to be done in the areas of transparency, standardization and cost minimization.
Full Article: Utah Business Magazine